Privacy Policy

This privacy policy applies to https://www.xploritas.com and/or underlying Software Services that are owned and operated by Xploritas AG (“Xploritas”) and describes how we collect and use personal information that you provide via our website and/or Services. It also describes the choices available to you regarding our use of your personal information.

Our privacy policy consists of the following chapters.

Which personally identifiable information is collected by Xploritas?
How and why is the information used?
Use of cookies and analytics.
Which security procedures are in place to protect the information collected by Xploritas?
How do we practise sharing data?
Which rights do you have?
Contact Xploritas.
Corporate changes.
Acceptance of this privacy policy.

If you have questions or concerns regarding this policy, please contact us by email at privacy@xploritas.com. Any future changes to this privacy policy will be posted on the Xploritas website.

1. Which personally identifiable information is collected by Xploritas?

We provide SaaS-based Bank Relationship Management Software Services. Each user is required to go through an enrollment process to use the Services. In doing so, we require certain information such as name, address, phone number, credit card information, data given while providing technical assistance and email address. We also collect information related to your overall use of the website and/or Services and information related to discussions, chats and other correspondence through the Xploritas website and/or Services.

As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp and/or clickstream data. We do this to support and improve the site operations, functionality and analytics.

2. How and why is the information used?

We provide Software Services that you use to manage your bank relationships. For a description of the Services, please visit www.xploritas.com. We use the information collected to deliver the Services to you, to send you marketing communications when appropriate, to communicate with you about changes to the Services and to notify you about any changes to our policies. We also use this collected information to respond to you when you contact us.

We may use your data to tailor your experience on the Xploritas website and/or Services, showing you content that we think you might be interested in, and displaying content according to preferences. We may also use any collected information to improve the website, Services and for summary and statistical purposes. The summary and statistical information will not contain any names or contact information. We may log IP addresses for systems administration purposes. The linkage between your IP address and your personally identifiable information is never shared with third parties without your permission or except when required by law. We post customer testimonials on the website, which may contain personally identifiable information such as the customer’s name. We will obtain your consent prior to posting a testimonial with your name along with your testimonial. If you wish to update or delete your testimonial, you can contact us at privacy@xploritas.com. Though we make every effort to preserve your privacy, we may disclose information you provided if required to do so by law, such as to comply with a subpoena, bankruptcy proceedings, or other legal processes, or if we have a good faith belief that disclosure is necessary to comply with the law or with legal process served on us or to protect and defend our rights or property. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We are not responsible for the privacy practices or the content of other websites that may be linked to the Xploritas website. We take the privacy of your personal information very seriously and will not sell, share or rent your information to any third parties except as described in this privacy policy. Within the scope of the application of GDPR, our legal basis for processing the above-listed data is art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest is in line with the purposes listed above for data collection.

3. Use of cookies and analytics

We use cookies and analytics for functional and analytical purposes only. No sensitive personal data is monitored.

4. How do we practice sharing data?

Your personal data will not be shared with third parties for purposes other than those listed below.

We will only pass on your personal data to third parties if:

You have given your express consent (in the scope of the GDPR, the justification in art. 6 para. 1 lit. a is authoritative in this case)
If a legal obligation exists for the transfer (in the scope of GDPR, the justification according to Art. 6 para. 1 sentence 1 lit. c GDPR is decisive in this case)
If legally permissible and necessary for the execution of contractual relationships with you (in the scope of application of GDPR, the justification according to art. 6 para. 1 letter b GDPR is decisive in this case)
If disclosure is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding interest worthy of protecting the non-disclosure of your data (in the scope of GDPR, the justification of Art. 6 para. 1 lit. f is authoritative in this case).

5. Which security procedures are in place to protect the information collected by Xploritas?

We have reasonable security measures in place to protect against the loss, misuse and alteration of information stored in the Xploritas databases. To secure your personal information, access to your Xploritas account is password-protected. In addition, we use Secure Sockets Layer (SSL) technology during your submission of data to Xploritas. Although we exercise care in providing secure transmission and encryption of information between your computer and Xploritas servers, we cannot ensure or warrant the security of any information transmitted to us over the Internet. Please be aware that, although we endeavor to provide reasonable security for the information we process and maintain, no security system can prevent all potential security breaches. While we strive to protect your Personal Information and privacy, we cannot guarantee the security of any information you disclose online.

6. Which rights do you have?

You have the following rights:

To request information about your personal data processed by Xploritas. You may request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, and the existence of automated decision-making. including profiling and, if applicable, meaningful information on their details.
Request the correction of incorrect or incomplete personal data stored by Xploritas.
To demand the deletion of your personal data stored by Xploritas, unless the processing is necessary to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.
To demand the restriction of the processing of your personal data.
Within the scope of the GDPR, you also have the right to receive the personal data you have provided to Xploritas based on consent or a contract in a structured, common, and machine-readable format or to request its transfer to another person responsible (Art. 20 GDPR).
If our data processing is based on your consent, you have the right to revoke your consent to Xploritas at any time. As a result, Xploritas is no longer allowed to continue processing data based on this consent in the future.
To complain to a supervisory authority. In Switzerland, you can contact the Federal Data Protection and Information Commissioner (www.edoeb.admin.ch) and outside Switzerland, the supervisory authority responsible for your concerns. To object to the processing of your personal data within the scope of application of the GDPR, provided that your personal data are processed based on legitimate interests pursuant to Art. 6 para. 1 sentence 1f of GDPR and if there are reasons for the objection that arises from your situation or that the objection is directed against direct advertising.

7. How to contact Xploritas?

If you have any questions about this privacy policy, the practices, or your dealings with the Xploritas website or Services, or if you want to exercise a right as mentioned above, please send an e-mail to privacy@xploritas.com. If you believe that your (or any) copyright, trademark or other third parties rights have been violated, please also notify us at privacy@xploritas.com.

8. Corporate changes

In the event Xploritas merges, sells its assets, or is acquired by another company, information covered by this privacy policy would be part of the assets transferred to a third party. You will be notified via email of any such change in ownership as well as any choices you may have regarding your personal information. The third party would then have the right to continue using information covered and as set forth in this privacy policy.

9. Acceptance of this privacy policy

Your use of Xploritas website and Services, including any dispute concerning privacy, is subject to this privacy policy and the applicable terms & conditions of Xploritas. BY USING THE XPLORITASWEBSITE AND/OR SERVICES, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY POLICY. Xploritas reserves the right to modify this privacy policy at any time by posting the changes on the Xploritas webpage. Your continued use of any portion of the Xploritas website and/or Services following posting of the updated privacy policy will constitute your acceptance of the changes.